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faq

why trust me?

your satisfaction is my top priority. if you’re not finding my services helpful, you’ll have a 100% money-back guarantee. my goal is to help you overcome your struggles, and if i can’t, i’ll refund your payment and even assist you in finding someone who better fits your needs.

therapy vs. coaching: what’s the difference, and what do i offer?

while therapy focuses on resolving past issues, coaching aims to develop new skills for the future. i provide a versatile approach that adapts to your needs, offering a combination of teaching, advising, counseling, coaching, and accountability. like a personalized advisor, guiding you every step of the way.

payment options: how can you pay?

i offer various payment methods for your convenience: credit/debit card through stripe on our simple practice platform, paypal, zelle, or venmo @donald-bialkowski.

insurance: do i accept it?

i don’t work directly with insurance companies, but in some cases, you may be able to submit an invoice for reimbursement from your provider.

why don’t you accept insurance?

i believe in treating the whole person, not just a diagnosis. insurance companies require treatment of disorders and dictate what, when and how that happens. eliminating insurance allows me to tailor services to your unique needs, ensuring you get the best possible outcome.

session frequency: how often will we meet?

we usually begin with weekly sessions, adapting the frequency to suit your needs and availability.

are sessions in-person or virtual?

both! i offer virtual sessions for convenience or in person if you live near madison, wi.

session duration & expectations: what’s involved?

sessions typically last 45-50 minutes. i’ll review any significant changes, challenges, or achievements, discuss your progress, and identify resources needed for the upcoming week. my role is to listen, share insights, ask questions, offer suggestions, encouragement, guidance, and teach new skills or ideas. i conclude each session by identifying the most valuable takeaways and setting action items for the next week.

number of sessions: how many do you need?

meaningful change takes time, and i often find that eight sessions are ideal for most clients. however, the total number of sessions depends on your individual goals and the scope of your desired transformation.

confidentiality: is your information safe?

i take your privacy seriously. although my services aren’t classified as psychotherapy, i maintain the same standards for protecting your personal health information. your sessions and any documentation or virtual communication through our HIPPA-compliant platform are strictly confidential. the only exception occurs if i believe you pose an imminent danger to yourself or others.

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